Match Fully Cancelled: If a match is cancelled without a single ball being bowled, all bets on that match are voided and your full stake is returned to your account.
Minimum Overs Completed: If at least 5 overs are completed in a T20 or 20 overs in an ODI, bets are settled according to the result determined by the Duckworth-Lewis method.
Suspended Mid-Match: If a match is suspended and does not resume on the same day, bets are generally voided and stakes refunded. However, if the match continues the following day, bets remain active.
For live betting, only bets that were fully settled up to the point the match stopped will be counted. For more details, Terms & Conditions Check the FAQ or ask our support team.
Eligibility Conditions: Generally, placing a qualifying bet (e.g. a minimum of ৳500) will automatically enter you into the tournament. Some tournaments may require separate registration — look for the "Join" button on the Promotions page.
Points Calculation: Points are generally earned based on your bet amount and win ratio. In some tournaments, points are awarded only for correct predictions. The specific rules for each tournament are listed on its respective page.
Prize Distribution: Top-ranked players at the end of a tournament win cash prizes, free bets, or bonuses. Rewards are typically credited to your account within 48 hours. 1st place usually starts at ৳5,000, depending on the tournament's prize pool.
A live leaderboard is available throughout the tournament — you can check your ranking at any time.
Decimal Odds (e.g. 1.85): This is the most straightforward format. A ৳100 bet at odds of 1.85 returns a total of 100 × 1.85 = ৳185 — meaning a ৳85 profit. Higher odds mean lower chances of winning, but a bigger payout.
Fractional Odds (e.g. 2/1): This means a ৳1 bet returns ৳2 in profit — so a ৳100 bet wins ৳200 profit with a total return of ৳300. At 3/1, you win ৳3 for every ৳1 staked.
American Odds (e.g. +150 or -200): A positive number (+150) means a ৳100 bet wins you ৳150. A negative number (-200) means you need to bet ৳200 to win ৳100.
You can set your preferred odds format in your account settings. Choosing "Decimal" generally makes all calculations straightforward. Your bet slip automatically displays potential winnings, so there's no need to do the math yourself.
Temporary Lock (Wrong Password): Entering the wrong password multiple times will lock your account for 30 minutes. Simply wait out the time and try again — it will unlock automatically. If you've forgotten your password, use the "Reset" option.
Locked for Security: If suspicious activity is detected, an SMS will be sent to your registered number. Follow the instructions in that SMS or contact support via live chat.
KYC-Related Lock: If KYC is not completed before a withdrawal request, withdrawals may be temporarily suspended — though you can still continue betting. Submit a photo of your National ID to complete KYC.
For any type of account lock, reach out via live chat in Bangla — issues are usually resolved within 15 minutes. Contacting us from your registered number helps speed up the identity verification process.
Step 1: Log in, click the profile icon at the top right, and go to the "Security Settings" or "Security" section.
Step 2: Look for the "Two-Factor Authentication" or "2FA" option. Click "Enable" to activate it.
Step 3: A verification code will be sent to your registered mobile number. Enter the code to confirm.
What Happens Once It's Enabled: Every time you log in from a new device, an OTP will be sent to your mobile — without entering it, login will not be allowed. Even if someone knows your password, they cannot access your account without your phone.
Save your personal device as a "Trusted Device" and you won't need to enter an OTP every time you log in. For any issues, contact our support team.
VIP Tier Levels: There are typically five tiers: Bronze → Silver → Gold → Platinum → Diamond. You earn points for every ৳1,000 wagered, and accumulating enough points moves you up to the next tier.
What you get at each tier:
— Bronze: 5% weekly cashback, birthday bonus
— Silver: 7% cashback, monthly free bet
— Gold: 10% cashback, priority on faster withdrawals
— Platinum: 15% cashback, dedicated account manager
— Diamond: 20% cashback, exclusive event invitations, special rewards
To check your VIP tier, log in and go to the "VIP" or "Rewards" section. You'll see your current points and how many more you need to reach the next tier.
Live Score: Even without logging in, you can check real-time scores for all ongoing matches in the Sports section — cricket, football, tennis and more. Over-by-over updates, run rates, wickets — everything stays current.
Live Streaming: Live video streaming is available for selected matches, subject to two conditions: you must be logged into your account, and you must either have an active bet on the match or have deposited at least ৳500 within the past 24 hours.
Where to find it: In the Sports Betting section, any match with available streaming will show a small camera icon — simply click it to start watching.
Streaming works well on mobile too — though a strong internet connection makes a noticeable difference. Wi-Fi or 4G gives you the best experience.